Conditions of Use of Website zonzoo.co.uk

By using zonzoo.co.uk (the “Website”), and/or any page accessible on the Website you accept, without limitation or qualification, the terms and conditions set out below (the “Conditions of Use”) without modification.  By accessing and using the Website, you acknowledge that you are bound by the Conditions of Use. 

If you do not wish to be bound by the Conditions of Use you should not access or use the Website.

We may modify the Conditions of Use in our absolute discretion from time to time without individual notice to you. You will be deemed to have accepted any modifications if you continue to use the Website after they have been posted.

If you decide to sell your mobile phone to us, please read the Sale Terms.

1   ABOUT US

zonzoo.co.uk is owned and operated by zonzoo Limited which is a subsidiary of Greener Solutions plc. zonzoo Limited is a company registered in England and Wales under company number 4083599 and with its registered office at

zonzoo
Unit 3 & 4
Boundary Business Court
92 Church Road
Mitcham
Surrey
CR4 3TD
England .

Our VAT number is 927539687.

2   USING THE WEBSITE

2.1 Wherever you are asked to provide information in connection with the Website, you agree to provide true, accurate, current and complete details. You are not obliged to provide us with any optional information requested.

2.2 You agree not to:

2.2.1 impersonate another person or use a false name or a name you are unauthorised to use, or create a false identity or origin or e-mail address or try to mislead us or others as to identity or origin of any communications or to provide inaccurate or unreliable contact details;

2.2.2 modify, access or make available data stored on a computer or device which you have accessed through our network, when the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;

2.2.3 make available or upload files that contain software or other material, data or information not owned by or licensed to you or collect information about others (e.g. names/addresses) without their prior consent;

2.2.4 damage, interfere with or disrupt access to the Website or do anything which might impair its functionality;

2.2.5 use the Website in any way to send unsolicited (commercial or otherwise) e-mail or any material for marketing or publicity purposes, or any similar abuse of either;

2.2.6 publish, post, distribute, disseminate or otherwise transmit defamatory, offensive, infringing, obscene, indecent or other unlawful or objectionable material or information;

2.2.7 make available, upload or distribute by any means any material or files that contain any viruses, bugs, trojan horses, worms, corrupt data or any other harmful software;

2.2.8 falsify the true ownership of software or other material or information contained in a file made available via the Website;

2.2.9 obtain or attempt to obtain unauthorised access, through whatever means, to the Website.

3   NO UNLAWFUL OR PROHIBITED USE

3.1 You undertake that you will not use the Website for any purpose or in any way that is prohibited by these Conditions of Use or is otherwise unlawful.  You agree to indemnify us, our officers, employees, and licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of this undertaking.

4   AVAILABILITY AND CONTENT

4.1 We reserve the right at any time to modify or discontinue, temporarily or permanently, your access to or use of the Website with or without notice.

4.2 Prices on our Website are subject to change without notice at any time.

5    INTELLECTUAL PROPERTY

5.1 The Website, and all the information and graphic representations or images on it (“Content”), are owned by, or licensed to us.

5.2 You may view the Website on your computer screen and print its contents on your printer for your personal and non-commercial use only.  For the avoidance of doubt, anything printed will form part of the Content.

5.3 Without our written consent, you may not use, transfer, copy or reproduce any part of the Content, this website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic reproduction by uploading or downloading.

5.4 You warrant that it is legal for you to view this site in the jurisdiction to which you are subject.  You are responsible for compliance with all laws of that jurisdiction, in viewing or using the Content.

6   LIABILITY DISCLAIMER

6.1 You agree that you use the Website entirely at your own risk.

6.2 While we have endeavoured to offer current, correct and clearly expressed information we do not guarantee that the information will be accurate, complete or current at all times and we accept no liability for any reliance placed by any person on the information.

6.3 We make no representations or warranties of any kind about the suitability, reliability, timeliness, and accuracy of the information contained on this website for any purpose. We expressly disclaim all warranties and conditions with regard to this information, including, without limitation, warranties of technical efficiency, satisfactory quality, availability, non-infringement, completeness and fitness for a particular purpose.

6.4 This Website may contain advertisements or links to third party websites.  We are not responsible for and does not endorse the content of such advertisements or third party websites, and do not accept any responsibility for any errors or inaccuracies in such advertising material or on such sites.

6.5 We shall not be liable for any damages whatever, including but without limitation to, damages for loss of use, data or profits, arising out of the use or performance of this Website, the provision of or failure to provide services, or for any information obtained through this Website, or otherwise arising out of the use of this Website, whether based on contract, tort, or otherwise, without limitation, even if we have been advised of the possibility of damage.

6.6 If you are dissatisfied with any portion of this Website, or with any of these Conditions of Use, your sole remedy, except as specifically provided in these Conditions of Use, is to stop using the Website.

6.7 Notwithstanding anything in these Conditions of Use we do not disclaim liability for death or injury caused by our own negligence.

6.8 We reserve the right to remove any information or material on the Website without warning, and without prejudice to any other accrued rights, and/or make available such information or material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations.

7    TERMINATION

We may restrict your access to the Website, refuse to correspond with you, and/or remove your details from the relevant database without prejudice to any other accrued rights, without prior notice to you where:

7.1 there is a regulatory or statutory change limiting the ability to provide access to the Website;

7.2 there is any event beyond our reasonable control preventing us from providing access to the Website (for example, and without limitation, technical difficulties, capacity problems and communications failures);

7.3 we consider in our sole discretion that you are abusing the Website or are otherwise acting in breach of these Conditions of Use.

8    GENERAL

8.1 Unless otherwise specified, the Website is directed solely at those who access this site from the United Kingdom.  Those who choose to access the Website from locations outside of the UK are responsible for compliance with local laws if and to the extent local laws are applicable. We reserve the right to refuse to accept mobile phone sent from locations outside of the UK.

8.2 We reserve the right to monitor and track your visits to the Website.

8.3 A failure or delay by us in enforcing compliance with these Conditions of Use shall not be a waiver of that or any other provision of these Conditions of Use.

8.4 None of these Conditions of Use shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party.

8.5 If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

8.6 The express provisions of these Conditions of Use are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

8.7 Any and all notices to be given by either one of us to the other pursuant to or in connection with these Conditions of Use shall be deemed sufficiently given when forwarded by e-mail or facsimile transmission in each case addressed to you at the e-mail address or facsimile number you have given us or to us at the e-mail address or facsimile number displayed on the Website.

8.8 English law governs these terms and conditions.  You submit to the non-exclusive jurisdiction of the English courts.

Date of last change: 25/11/2009

Terms of Sale and Purchase zonzoo.co.uk

These terms of sale and purchase (“Terms”) must be read in conjunction with the Conditions of Use which apply as though set out here in full.

By submitting an order to us, you agree to be bound by these Terms and the Conditions of Use.  We recommend that you print off a copy of these Terms for future reference. In order to confirm your sale, you must tick the box accepting these Terms.  We reserve the right to amend these Terms from time to time without notice to you and so each time you make a sale you should revisit the Website for the latest Terms.

If you do not wish to be bound by the Terms you cannot make a sale order through our Website. 

1   ABOUT US

zonzoo.co.uk is owned and operated by zonzoo Limited which is a subsidiary of Greener Solutions plc. zonzoo Limited is a company registered in England and Wales under 4083599 and with its registered office at

zonzoo
Unit 3 & 4
Boundary Business Court
92 Church Road
Mitcham
Surrey
CR4 3TD
England .

Our VAT number is 927539687.

zonzoo works to reduce the number of mobile phones which are sent to landfill sites.  As mobile phones and their batteries contain several dangerous metals, including lead, cadium, lithium and mercury, our efforts to re-use and recycle your old phones helps to protect the environment and save natural resources.  We provide a guarantee that all mobile phones will, where possible, be reused (in accordance with the WEEE Directive).

2   ABOUT YOU

2.1  You warrant that you are:

2.1.1 the legal owner of the phone or have permission from the legal owner to send the phone to us and sell it.  We may, at our discretion ask you for documentation to prove your ownership of the phone;

2.1.2 a resident in the United Kingdom with a valid [mainland] UK address; and

2.1.3 at least 18 years old.

2.2 This Website is intended for use only by residents in the United Kingdom.  At our complete discretion we may accept or reject orders from persons residing outside of the UK.

3   THE CONTRACT

3.1 The contract between us will be formed when we acknowledge receipt of your order by sending you an order reference number.  Any contract between us incorporates these Terms and the Conditions of Use.

3.2 You may not transfer, assign or otherwise dispose of this contract without our prior written consent.

3.3 We may transfer, assign or otherwise dispose of this contract or any of our rights and/or obligations under it as we see fit.

3.4 Ownership of the phone will pass to us when we receive the phone.

4  THE SALE AND PAYMENT

4.1 On entering your details into the Website, we will issue you with an order reference number and provide a return address label for you to print or you may request a return envelope.

4.2 Our offer price for the phone remains valid for 30 days from the date of entering details on the Website.  You must send your phone within 10 days of receiving the return address label or the return envelope as appropriate.  Any phones received after the 30 day period may be subject to revised prices at the then current standard rates – we will inform you if this is the case.

4.3 You may cancel your contract at any point before sending us the phone for any reason and you will not be liable for any administrative charges as a result of such cancellation.  Once you have sent your phone to us, the contract cannot be cancelled and we will not be liable to return the phone or any accessories or SIM cards that may have been provided with it unless we agree to special arrangements with you on a case by case basis.

4.4 After receipt of a correctly described phone, you will receive payment from us within 22 days.  All prices quoted on our Website are inclusive of any applicable VAT.

4.5 Payment, unless an alternative to cash option is selected, shall be made directly into your bank account (details are provided through the Website at the time of order) by us.

4.6 We are not responsible for (and do not pay for) phones which are lost in the post.  We provide you with a certificate of posting which you can get stamped for free at all Post Office locations at the time of posting your phone.  A stamped certificate offers protection up to the value of £32.  In the case of phones worth more than £32, we suggest that you consider alternative means of posting, for instance special delivery and you should talk to your local Post Office for further details.

5   PHONES

5.1 You must ensure that the phone sent to us matches the make and model description you entered on the Website and it shall meet the following conditions:

Functioning phones

• The phone switches on and off;
• The phone display is intact and working;
• The batteries are included; and
• The phone is neither destroyed nor has suffered water damage.

Non-functioning phones

• The batteries are included; and
• The phone is neither destroyed nor has suffered water damage.

Non-functioning phones may not turn on or off and/or the display screen may be broken or cracked.  Generally non-functioning phones are sold for 40% of the value of a functioning phone, however, the exact sale price will be displayed on the Website when “non-functioning” is selected.  Phones which are water damaged shall be given no value.

5.2 Any accessories sent to us are gratefully received but shall not result in a higher price.

5.3 You are solely responsible for cancelling any contracts you may have with third parties including network operators in respect of any phone sent to us.  We are not responsible for any call costs arising before or after the phone is sent to us or arising from any other circumstances whatsoever.  You shall indemnify us for any loss or costs we may be charged as a result of non-cancellation of any such contracts with third parties.

5.4 You should ensure that any SIM card you wish to keep is removed from the phone before sending it to us.  We will professionally dispose of any SIM cards sent in with phones, however, we make no warranties or guarantees about the confidentiality, security or use of such SIM cards.

5.5 You should also ensure that you remove any personal data from the phone before sending it to us (e.g. SMS, personal details, passwords, photos, games).  We can make no guarantees about the confidentiality, security or use of such data.  You agree to indemnify us against any loss, damages or claims that we may suffer as a result of possession or use of such data.

5.6 On receipt of your phone we will record its IMEI (unique reference number) in our database which is checked against phones which have been reported stolen.

6   INCORRECTLY DESCRIBED PHONES

6.1 In the event that a phone received by us does not match the description entered into the Website by you, we will contact you [by email] to inform you of the error and any difference that this may make to the sale price.  You will then confirm whether you wish the phone to be returned to you (at your cost) or whether you would like to accept the new sale price.  Phones will only be returned on specific agreement with you.

7    GENERAL

7.1 Unless otherwise specified, the Website is directed solely at those who access this site from the United Kingdom.  Those who choose to access the Website from locations outside of the UK are responsible for compliance with local laws if and to the extent local laws are applicable. We reserve the right to refuse to accept mobile phone sent from locations outside of the UK.

7.2 We shall not be liable to you for any delay or non-performance of our obligations under this contract to the extent that our performance is interrupted or prevented by any act or omission beyond our reasonable control.

7.3 We reserve the right to monitor and track your visits to the Website.

7.4 A failure or delay by us in enforcing compliance with these Terms shall not be a waiver of that or any other provision of these Terms.

7.5 None of these Terms shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party.

7.6 If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

7.7 The express provisions of these Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

7.8 Any and all notices to be given by either one of us to the other pursuant to or in connection with these Terms shall be deemed sufficiently given when forwarded by e-mail or facsimile transmission in each case addressed to you at the e-mail address or facsimile number you have given us or to us at the e-mail address or facsimile number displayed on the Website.

7.9 English law governs these terms and conditions.  You submit to the non-exclusive jurisdiction of the English courts.

Date of last change: 25/11/2009